Share the operational essentials

A handling request should identify the airport, arrival and departure times in UTC, aircraft type and registration, operator, call sign, and the best day-of-operation contact. Include passenger and crew counts, baggage or cargo information, and any special assistance or security considerations that apply.

Describe the support required

Ground support can cover arrival and departure coordination, ramp services, passenger and crew assistance, baggage and cargo handling, transport, and other airport-side requirements. Set out what is requested and ask which elements are available for the specific movement.

Keep the request current

Send changes to times, aircraft, passenger numbers or service needs as soon as known. Ensure the final details match the operational flight plan and documents. Do not assume a request itself confirms a service or guarantees access.

Confirm scope before operation

Ask for written confirmation of the agreed services, responsible contacts, and any conditions. Airport capability, access rules and service availability can change, so confirm the final arrangement close to the movement and follow current airport and authority instructions.

Babylon monitors legal, regulatory and geopolitical developments that may affect aviation operations in Iraq, assesses their operational impact and informs customers of relevant updates. Final approvals and service availability are confirmed with the competent authorities, airport and service providers for each movement.